Contact Us

loritta's Customer Service Team is ready to assist you. Customer satisfaction is always at the core of our business.

Please feel free to contact us for any questions you may have about our shop or even if you want to get beauty and styling advice. We are here to help!


Please feel free to email us anytime and we will get back to you within 24 - 72 hours.

*Please note that our customer representative response may be delayed due to the holidays and weekends.

Business Hours

TEL: +8617396271826

Monday to Friday 9:00am to 6:00pm HK Time

*For all enquiries on shopping with loritta, please contact us via email as above.


No.5-6, Building 1, No.241, North 1st Section, 2nd Ring Road, Jinniu District, Chengdu, Sichuan province, China

Post code: 610000

*Please note that this address is only for administrative and marketing purposes. All returned goods will not be accepted on the above office address.